1. Introduction

At Solmar Rentals, we value the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website www.solmarrentals.com and use our booking services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly when making a booking or interacting with our website. This may include:

1. · Personal Information: Name, email address, phone number, postal address, payment details, and any other information you choose to provide.
2. · Booking Information: Specific details about the bookings you make, such as dates, locations, preferences, etc.
3. · Technical Information: Data about your device, IP address, browser, visited pages, time spent on the website, and other usage information through cookies and similar tracking technologies.

3. How We Use Your Information

The information we collect is used to:

1. · Process and manage your bookings.
2. · Send confirmations, updates, and reminders related to your bookings.
3. · Provide customer support and respond to your inquiries.
4. · Improve our website and personalize the user experience.
5. · Send promotional communications and special offers, where you have given your consent.
6. · Comply with legal obligations and protect our rights.
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4. Disclosure of Information

We may share your information with:

1. Service Providers: Companies that help us process payments, send emails, or provide data analytics.
2. Third-party Suppliers: When the booking involves third-party services, we will share the necessary information to complete the booking.
3. Legal Authorities: When required by law, to comply with legal obligations, or to protect our rights or the rights of others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about the use of our website, improve the user experience, and for advertising purposes. You can manage your cookie preferences in your browser settings.

6. Security of Information

We implement reasonable security measures to protect your personal information against loss, misuse, unauthorized access, disclosure, and alteration. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

1. · Accessing your personal data.
2. · Rectifying or updating your information.
3. · Requesting the deletion of your data.
4. · Restricting or objecting to the processing of your data.
5. · Requesting data portability.

· To exercise these rights, you can contact us at [email protected].

8. Data Retention

We will retain your personal information as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required or permitted by law.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any website you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a new update date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Luxor Rent SA de CV

Cancún, Quintana Roo

[email protected]

+52 1 998 143 9633